Privacy Policy

Last Updated: 12/25

This Privacy Policy explains how H₂ MatchMaker (“we,” “our,” or “us”) collects, uses, and protects information when you access our websites, apps, software, and services (our “platforms”). We respect your privacy and are committed to safeguarding the information you share with us. If you have questions, please contact us using the information at the bottom of this policy.

How We Protect Your Information

We use industry-standard data collection, storage, processing, and security practices to protect your information from unauthorized access, alteration, disclosure, or destruction. Data exchanged through our platforms occurs over secured communication channels.

However, no platform, network, or system can be guaranteed to be completely free from vulnerabilities or attacks.

Information We Collect

We collect information in the following ways to operate and improve H₂ MatchMaker:

1. Referring & Browsing Information

We may collect:

  • IP addresses

  • Browser type

  • Pages viewed

  • Search terms

  • Referring URLs

  • Basic system data

Used for analytics, security, and improving platform experience.

2. Information You Provide

When you create an account or sign up for services, you may provide:

  • Name

  • Email address

  • Password

  • Company information

  • Project details

We use this information to personalize your experience and operate our platform.

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Store preferences

  • Improve platform performance

  • Track usage trends

  • Enable essential functions

By using our platform, you consent to cookie storage and access.

4. Device Information

We may collect device type and identifiers.
We may request permission to access features such as:

  • Camera

  • Microphone

  • Storage

  • Network information

  • Notifications
    You may adjust these permissions in your device settings.

5. Log Information

Our servers may automatically record:

  • IP address

  • Browser language

  • Time of requests

  • Transaction data

6. User Communications

We may retain communications (email, messages, support inquiries) to improve service and respond to requests.

7. Location Data

If you use location-enabled features, we may collect location data (with your permission).

8. Links & Traffic Data

We may track link activity and network traffic for platform performance, troubleshooting, and compliance with legal requests.

How We Use Your Information

We may use collected information to:

  • Improve our services and support

  • Personalize user experience

  • Analyze platform performance

  • Provide product updates and announcements

  • Maintain platform security

  • Develop new tools and features

  • Prevent fraud and unauthorized activity

  • Manage your account

  • Deliver targeted or relevant information

  • Respond to customer inquiries

  • Process transactions

  • Fulfill legal or regulatory requirements

We may also compile anonymized, aggregated data for internal or external use.

Information Sharing

We only share information under the following circumstances:

With Your Consent

When you authorize us to share data.

With Trusted Partners

We may share data with subsidiaries, affiliates, or service providers who assist with:

  • Hosting

  • Payments

  • Analytics

  • Customer support

  • Marketing

  • Security

These partners are required to protect your data according to this policy.

For Legal Compliance

We may disclose information to:

  • Satisfy legal requirements

  • Respond to law enforcement

  • Enforce our terms of service

  • Investigate fraud or security concerns

  • Protect our rights, users, or the public

Business Transfers

If H₂ MatchMaker undergoes a merger, acquisition, or asset transfer, information may be transferred to the successor entity.

Aggregated Data

We may share non-personal, aggregated data (e.g., usage statistics) that does not identify individuals.

Third-Party Websites

Our platform may link to third-party websites or services. We are not responsible for their content, privacy practices, or security. Before providing information to third parties, review their privacy policies.

Children’s Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will remove it promptly.

Account Deletion

You may delete your account or request deletion by contacting:
support@h2matchmaker.com

Upon deletion:

  • Account data is removed from active systems

  • Some information may be retained as required by law or for operational integrity (e.g., audit logs, safety records)

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data

  • Correct inaccurate information

  • Delete your data

  • Restrict processing

  • Opt out of communications

  • Withdraw consent

Contact us to exercise these rights.

Contact Us

For privacy questions or concerns, contact:

H₂ MatchMaker – Privacy Team
Email: support@h2matchmaker.com
Website: www.H2MatchMaker.com

We will work with appropriate regulatory authorities to resolve issues that cannot be resolved directly.

Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our platforms indicates acceptance of the updated terms.

Your Acceptance

By using H₂ MatchMaker, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.